Do you have any questions? Whether it is a question about your account, the dashboard, or how to update your profile, or anything at all, we are here to help! Please check the Frequently Asked Questions section below. If you need further assistance email us at: firstname.lastname@example.org.
For whom is Coffin Nation?
Will Coffin Nation be helpful for me if I am not a believer?
What if I find that the program is not for me?
There is no limit on how many times and when you watch the videos. We upload fresh content every week and that content remains on our website for ever. We will notify you by email of all the happenings of the week and upcoming events so you don’t miss anything.
How long can I access the content for?
Can I download the videos and watch them at another time or off line?
Coffin Nation website is not built to access the content off line. However, there are third party softwares that allow you to download the videos from our YouTube Channel. We do not use any of them so you would need to do your own research. Here is a link we found online with several options. To access the URL of each video, go to the YouTube logo on the bottom right corner of the video window and it will take you to our YouTube page. Then select the entire URL on the top search field of your computer or device. Note that the videos weigh between 6 and 10 MB.
Can I sign up after the doors have closed?
Sadly, no. After the doors have closed you will not be able to sign up for another six months or more.
Additionally, our special introductory prices will go up for the next enrollment period. However your membership will never go up if you sign up now. You get the benefit of being part of our charter membership.
Can I change my level of membership at any point?
In all cases, you can cancel at any point right from your ACCOUNT page.
How do I get access to the Ambassador Level privileges?
I already donate to Patrick Coffin Media. Should I cancel my donation when I join Coffin Nation?
How do I update my credit card?
How do I update my password or email address?
Can I cancel my membership? Do I get a refund if I cancel?
If you’d like to cancel, just visit your My Account page, click the Subscriptions tab, and then click the Cancel link on the right side. After you canccel, you will still have access to the site until the remainder of your paid term (month or year).
Refunds: There are no refunds but your card will no longer be charged for the next term if you cancel. If you downgrade or upgrade the amount you have paid is taken as credit for the next billing term.
Please note that Annual subscriptions are paid in full for one (1) year (which is why they are disocunted) and there are no refunds if you cancel before your term has expired.